Responsibilities

• Make outbound calls to prospective customers.
• Handle inbound customer inquiries and resolve issues.
• Maintain detailed records of calls and customer interactions.
• Follow up on leads and conduct customer surveys.

Qualifications

• High school diploma or equivalent.
• Previous experience in a telecalling or customer service role preferred.
• Fluent in English and regional languages.
• Ability to handle multiple tasks simultaneously and work under pressure.