Responsibilities

• Make outbound calls to potential and existing customers.
• Respond to customer inquiries and provide information about products and services.
• Resolve customer complaints and ensure high customer satisfaction.
• Maintain a database of customer calls and update records accurately.
• Promote products and services and generate leads.

Qualifications

• High school diploma or equivalent; additional qualifications in communications or marketing are a plus.
• Previous experience in a customer service or telecalling role.
• Excellent verbal communication skills.
• Ability to handle rejection and stress in soliciting customers.