We are seeking a Tele caller , They excel at explaining product benefits, maintaining CRM records,. Ideal candidates possess exceptional communication, patience, and resilience in a fast-paced environment.

Key Responsibilities

Outbound/Inbound Sales: Call potential/existing customers to promote products, generate leads, and close deals.

Customer Support: Handle inquiries, resolve complaints, and provide accurate information.

Data Management: Accurately update, maintain, and manage customer interaction records in CRM software.

Target Achievement: Meet daily, weekly, or monthly KPIs related to call volume, talk time, and sales conversion.

Requirements for the Best Team

Skills: Strong persuasive, interpersonal, and active listening skills.

Language: Excellent verbal communication in required languages (e.g., English, local languages)

Key Performance Indicators, Number of calls made, Conversion rate/Sales closed, Average handling time , Customer satisfaction score Data accuracy